Privacy Policy

Draft for review: please have this policy checked by a legal adviser to confirm it matches how Peacro handles data and meets the Cyber and Data Protection Act [Chapter 12:07].

Who we are

Peacro Technologies Africa (Pvt) Ltd ("Peacro", "we", "us") is a company registered in Zimbabwe (Reg No 83504A0322026), with offices at 103 Duiker Drive, Rochdale, Nyanga. This policy explains how we handle personal information when you use our website, apps and services, including OpenPost, PlayIt and PaySpot.

Information we collect

• Details you give us: your name, phone number, email, organisation, town and messages when you contact us, sign up or apply.
• Account information: log-in details and the services you use.
• Payment information: records of payments and transactions made through PaySpot or our agents.
• Usage information: technical data such as device type, pages visited and network usage needed to run and secure our services.

How we use it

• To provide, install, support and bill for our services.
• To reply to your enquiries and keep you informed about your account.
• To process payments and keep accurate records.
• To keep our networks and services secure, including SafeNet filtering.
• To improve our services and, with your consent, tell you about new offers.

Sharing your information

We do not sell your personal information. We share it only when needed to deliver our services (for example with payment, banking and technology partners), when the law requires it, or with your consent.

How long we keep it

We keep personal information only as long as needed for the purposes above, or as required by law, for example for financial records.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details below.

Security

We use reasonable technical and organisational measures to protect your information. No system is completely secure, so please keep your log-in details private.

Contact us

Questions about privacy? Email customerservices@peacro.africa, call +263 718 238 300 or write to us at 103 Duiker Drive, Rochdale, Nyanga, Zimbabwe.